1. I think the key points to remember from this week's readings were...
There are many different theories that have been developed by scholars to understand Public Relations. Understanding these theories is important in understanding the way that PR is used in the public sphere. There are many theories that were developed before PR itself and others that have been developed from within PR.
Each different theory has a different method of functioning and different influence on PR practice. Each also has its own importance and own limitations that are useful to be aware of.
The different theories include:
- Agenda Setting
- General Systems Theory- includes open and closed systems
- Semiotics (the sign)
- Habermas, Critical Theory and the Notion of the 'Public Sphere'
- Grunig's Models- press agentry, public information, two-way asymmetric and two-way symmetric
- Heath and 'Rhetorical Theory'
- The 'Relationship Management' Approach
These are the main original theories that can be used to interpret PR. There are also some newer theories that have been developed from within PR. These include:
- Situational Theory
- Social Learning Theory
- Social Exchange Theory
Basically, there are a number of theories that can be adapted. Although there is a dominant theory, the two-way symmetrical communication theory, many critics believe that different theories are more suited to PR and for many different reasons.
-
2. The readings made me think more about public relations theory/practice in that …
There is more than one theory that can be adapted to Public Relations. No one theory covers all the areas of PR and PR practice. There are various limitations for each theory, therefore making no theory the absolute best. Over time the two-way symmetrical theory has become known as the dominant theory of PR as it allows both the organisation and the public to communicate, however one still needs to consider the power relationship and consider the question, do the publics have equal power to the organisation?
The readings helped me to understand Public Relations theory in a much more detailed way. By learning about each theory and how it is used, I realised that one can actually form their own opinion on which theory is best suited to PR. To be honest I believe a few of the theories are well suited, however do agree that the dominant model of two-way communication is appropriately suited to PR.